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Black Friday Terms & Conditions

Black Friday 2023 Terms & Conditions

UK Terms and Conditions


Please read these rules carefully – BABY born Black Friday Promotion

These terms and conditions (“Terms”) apply to this BABY born Black Friday Promotion (“Promotion”). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

This Promotion is organised by Zapf Creation (UK) Limited (“Zapf”). Our registered office is at Regent Business Park 50 Presley Way, Crownhill, Milton Keynes, Buckinghamshire, MK8 0ES. Zapf Creation (UK) Limited is registered in England and Wales under company number 03859936

You can participate in this Promotion through the website (the ‘Website’). These Terms are additional to the website which continue to apply. If there is a conflict between these Terms and the website Terms and Conditions, these Terms will take priority to the extent necessary to resolve the conflict.

In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of Zapf shall be final and no correspondence or discussion shall be entered into.


This Promotion begins at 09:00 on the 20th of November 2023 and ends 23:59 on the 3rd December 2023, UK time (“Promotional Period”).

This Promotion is only valid in England, Scotland and Wales. Regrettably, the Promotion is not valid in N Ireland.

This Promotion cannot be used in conjunction with any other offer, promotion or voucher.

Participants in the Promotion must be at least 18 years of age (“Eligible Participants“).

Subject always to these Terms, Eligible Participants who spend £150 on full priced BABY born products on the website will get a 15% off discount off the full priced products in their shopping cart, spend over £200 on full priced BABY born items and the discount increases to 20% Off. The discounts will be automatically deducted from your shopping cart once thresholds are reached. There is no need to enter a code. Discounts only valid on full priced items, clearance items will not contribute to the minimum spend thresholds to activate the discount for the Black Friday offers nor will the discount be applied to any clearance items as they are already reduced in price.

Zapf reserves the right to change the specification of any of the Promotion from those advertised.

There is no cash alternative to the Promotion.

This Promotion is open to members of the public which can include employees of Zapf members of their families and households.


Returns and exchanges

Please see our Returns Policy for more information on exchanges and returns and the exchange/returns process.

Participants’ legal rights, including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described, are unaffected by these Terms.


Other important terms

This Promotion is subject to stock availability. Whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Zapf may end the Promotion early (or suspend the availability of the Promotion) without notice if, in the opinion of Zapf, there is not sufficient stock to continue operating the Promotion.

Zapf reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Zapf’s reasonable control.

Zapf reserves the right to not award the promotional discount or to disqualify a participant if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including failure to comply with these Terms.

Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Zapf reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.


Data Protection

Zapf requires your name, email and address. We need your email in case we need to contact you regarding the Promotion. We need your address in order to post the Promotional Item to you.

Zapf takes the protection of your personal data very seriously and our privacy notice can be found here:


Liability and Governing Law

Subject to Term 28, Zapf accepts no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

Nothing in these Terms shall exclude Zapf’s liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law. Further, nothing in these Terms shall affect any participant’s legal rights including in relation to any Zapf products.

Subject to Term 32 above, by participating or attempting to participate in this Promotion, participants agree that Zapf shall not bear any liability for:

(a) the loss, theft or misuse of any product; or

(b) any damage in any way attributable to this Promotion or the attempted participation in this Promotion.

This Promotion and these Terms will be governed by English law and any disputes shall be subject to the jurisdiction of the Courts of England and Wales.


How to contact Zapf

Zapf Creation (UK) Limited can be contacted in relation to this Promotion using the contact details given below:

Phone: 01702 208171


Post: Regent Business Park 50 Presley Way, Crownhill, Milton Keynes, Buckinghamshire, MK8 0ES